Your customers frequently misplace their stamp cards and you have no idea how many stamps are being given out or full cards being redeemed
You have many unknown casual customers come through your door, although you have no way to get in touch with them after they're gone
Without measuring your existing loyalty scheme or communicating effectively with your customers it's unclear how to grow your business
You have proudly built your brand, now get your own app with your shop's name, logo & colours! Don't compete with others in generic loyalty apps
Run promotions to bring new and potentially loyal customers through the door, eg: a free coffee for registering their details with the app
Treat your customers like VIPS; greet them by name, offer them their usual drink, invite them to events, suggest new product lines and much more
Send promotions to the right customers at the right time, eg: a teaser offer for customers who have not visited for a month
Push notifications and in-app display of offers & upcoming events, including an "add to your phone's calendar" feature
Show average spend, visits per month, promotion engagement and much more
marketing features (offers, events, promotions, emails, push notifications) available on the Starter plan upwards
Treating your customers like VIPs and inviting them to events is a proven route to grow your revenues
* works with a phone, tablet or laptop. We give you an iBeacon for auto-detection of your customers.
At Bean & Hop we had paper loyalty cards but had no way to get in touch with customers who hadn’t visited for a while.
Since working with Loyale we have grown our email list to over 1,500 customers and grown our revenue almost 80%!!
We were also recently voted as one of London's best cafés by the Telegraph and Londonist!
At La Belle we looked into many loyalty apps & schemes.
No other product offers the same personal touch that Loyale gives us, not only with our customers, but also the fantastic customer service we receive from Loyale.
We couldn't be happier!
We love how easy it is for our customers to get started with our app and how easy it is for staff to use the till app.
Greeting our customers by name and offering them their usual is already helping us build stronger relationships with our customers.
We now have our own app, with our own branding, in the app stores for a fraction of the price of getting a bespoke app made for us :)
You can’t make coffee without fresh water - but more importantly we can’t live healthy lives without fresh water either.
It is our most precious resource, so I am very proud to be a part of any initiative which extols the virtues of coffee with friends while helping provide fresh water for those who most need it.
For more information, and to donate, head to projectwaterfall.org